[Resolved]  Idea Cellular — reversal of rs 4000

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.ideacellular.com

Dear sir,

I am a idea post-paid customer and my contact no is [protected] (Delhi
Circle). I have done a wrongly bill payment on my number of rs 4000 at
05 apr 2017 and i raised a reversal request through customer care on
Same day and they give me time till 6 june 2017 but i have not
Received my reversal payment yet. I did complain regarding the issue
With appellate delhi but there is no solution yet. They are not
Giving me a right solution and they sending me one mail format again
And again. So today i mail to you regarding the issue. Please resolve
The issue asap.. I have attached all conversation details with
Appellate authority. Please check and do the needful. Its not a good
Thing for a company when they can’t provide the correct solution to a
Customer.
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
Idea Cellular Customer Care's response
Hi,

We had forwarded your concern to higher athority, please allow us to reactify it & give us sometime.

Regards,
Simranjeet Arora.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information