[Resolved]  Idea Cellular — Rs 163 refund not provided

Address:

Pune, Maharashtra, 411004

SIM card not used from 29th May 2016 to 1st July 2016. Also intimated through mail about the same from time to time. (Refer attached mails)

My billing cycle 27th of every month, as per calculation max 3 days SIM card was used which costs to 13-14 Rs hence the amount of RS 163 to be refunded (Rs 177 - Rs 14 = Rs 163)

Issue with the migration from postpaid to prepaid due to unavailability to SIM card from the below mentioned My Idea shop.

Very bad experience of my idea shop, tried to cheat with providing fake calls, even to your customer support team. Need to visit thrice without any reason and required 1 month for migration.

When your customer support team called the second time asking for specific person name then only he provided me new SIM Card.

Also the attitude was not to provide me new SIM card even when it was available with him.

First request for postpaid to prepaid migration: 30th May 2016. Email Reference Id E1-[protected]

Migration activity and new SIM card provided on date 29th June 2016 and amount paid for migration: Rs 177

My idea shop details : SHREE CHINTAMANI CELLULARS Shop 16/17/18/19, Sawant Park, Next Bharati Vidyapeeth Hospital, Pune- Satara Rd, Dhankawadi Pune 411043

As per your mail 1st July 2016 the migration is completed so my refund was need to provided by 1st Sep 2016.

Already it is delayed by 18 days. Hence provide Rs 50 extra delay charges as you take from customers as late charges.

Considering the above scenario provide me refund immediately.

Require any more info call on my alternate no [protected].

I have every detail record on mail from time to time I have only sent some imp mails for your reference.