[Resolved] Idea Cellular — rs.4996 debited by fraudulent activity without even my knowledge

m1906

from Mohali, Punjab

Address:

560075

Dear sir,
I had updated my sbi passbook today and to my shock rs.4996 was debited on 26/9/17 the detail just says othpg 259709 idea money. I'm unable to track other information. Kindly look into the issue. I remember a fake call asking for details on my account number during that period. It is bizarre to witness such issues happening for a middle class family like me who is dependent on pension for lively hood. Kindly look into the issue and revert.

Monica
[protected]

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Feb 25, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We're requesting you to not to share or confirm any bank account details with anyone and we suggest you to take the help of legal authorities and file the FIR for the concern.. Also, we request you to contact on 55400 / [protected] / [protected] for Idea money service or complaints if any.

Regards,
Lavina