[Resolved] Idea Cellular — Rude behavior by customer support
N
Neha Evie Chauhan
from Mohali, Punjab
Address:
160071
I never used idea service. I was planning to use but now i am never gonna use idea in my life. Customer support team does not have manner to talk with people. Here the number i got calls - [protected] i don't know the girl name. But that call was for my one of friend who used idea number for some months. I got call for my friend account clearance i said to the customer care girl that i'll inform her. After 2 days i am again getting call from same girl and she was shouting on me that you are not informed to us when you are or your friend making payments. The girl was so rude, she don't have manners how to talk i said her to spoke little bit slow but the behavior remain same her behavior was out of my tolerance, no one talked to me like this in my life. That was her responsibility to convince the user for making payment not mine, i am not using idea number so how she can even call me. If someone not making payment that doesn't mean to irritate another people for that. At least idea should hire the people who are well educated. I didn't understand neither i am using idea number how she can talk to me like this
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Aug 26, 2016
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2016
Idea Cellular Customer Care's response Dear Customer,
We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
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