[Resolved]  Idea Cellular — rude & irresponsive behaviour of customer executive

Address:Sector-22 chandigarh idea customer care office, Chandigarh, Punjab, 160101

When i visited & talked your customer care office in "sector-22, chandigarh", on 4 march for the resolution of one of the issues related to idea service, one idea customer care executive. Treated me very rudely & she was not ready even to listen my queries. I am deeply saddened by such a response from your customer care. Moreover i have seen the same person arguing with other customers during my both visits, in that office.

My idea contact is [protected]. I had been using two idea postpaid connections since last 3 years.
Was this information helpful?
No (0)
Yes (0)
Apr 13, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.  

Regards,
Prajakta
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information