[Resolved]  Idea Cellular — secondary balance

Address:Ahmedabad, Gujarat

I recharged and it came as a secondary balance. They should have explaine that before we charge it. Now is there a way to convert as main balance? I needed that as a main balance. Why companies of such a good name will do bad or underhanded thing like that? They should be doing honest business. This kind of companies should be banned and consumers should be protected.
Was this information helpful?
No (0)
Yes (0)
Dec 8, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, we've informed you that the benefits have been availed accordingly as per the given recharge. For further assistance please get back to us on 198 or 12345.

Regards,
Prajakta
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information