[Resolved] Idea Cellular — secondary balance validity
J
Jainisha Sankhavara
Now a days, operators have been crediting talktime as secondary balance. Means if we don't use it before expiry of the pack, then entire balance would be wiped off.. Thats their new strategy to earn money.
How can they do that?
Earlier they had been deducted balance if we don't recharge after expiry. But now they are being stealing openly..
Kindly sort this..
Regards
Jainisha
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Apr 4, 2020
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2020
Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your appropriate alternate contact number to assist you further.
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