[Resolved]  Idea Cellular — Security deposit amount not received

Address:New Delhi, Delhi, 110024
Website:idea cellular

I changed my no. from postpaid to prepaid around 3 months back. I was told that time that I will receive security deposit amount of Rs 300 through a cheque after 45 working days. After 1 month i got a call from idea that your cheque has been returned to us as no one was available at provided address. This is a lie. Then I was asked to visit near by idea store. When i went their they asked me to contact customer care as they can not do anything with this. After so many follow ups I got a revert that for security deposit money i will have to port my no. or close my no. permanently otherwise i will not get my money back. I am fed up of trying here and there just to receive my money.

Please help.
Amit Kumar
[protected]
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Jul 4, 2017
Complaint marked as Resolved 
bogus website. Asking for bank details such as card no., expiry date, cvv no. and other important details to transfer money. Fake ...
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2017
Idea Cellular Customer Care's response
Dear Amit,

As we checked the security deposit has been adjusted in your full and final bill

Regards
Esther
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