Idea Cellular — security deposit not been refunded

Address: Bangalore Urban, Karnataka, 560035

I have closed the sim card after paying bill + additional incorrectly billed money.
There was huge discrepancies in the bill. Firstly exceutive said it 399 plan but when activated it 499. I informed the customer care, they told its 499 but you will get offer which you need to pay 399. I agreed, and i told about the internet data, they told somebody made false promises i will take a complain. Then they activated one more plan without my confirmation and charged me more. When i informed customer care they told that before activating called me 3 times but i didn't answer. They are un-professional, doesn't want to listen only. I was fed up and asked them disconnect. I had to clear all bills, i did. Then i didn't get the security money.
Asked the store they told me after 3 months i will get a cheque.
I haven't received yet.
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Jul 30, 2017
Bhat Aasif's response
please salow my problem
 
2 Comments

Comments

The validity of my sim expired suddenly on some day and now I'm not able to call anyone and neither can i get any messages or calls. I recharged few days ago in my idea sim before expiring and all my balance is stuck and i can't use it. I want to keep the same number
My bank account cut of balance of 200 but he is not add my idea money please conform imedatily

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information