[Resolved] Idea Cellular — Self activation of services like social book and Movies Magic
S
snehsheel
from Mohali, Punjab
Jan 31, 2017
Address: 144008
I am the user of your company services from the last few years with number [protected], but from last year i am facing problem regarding self activation of services like ..social book and Movies Magic etc. I haven't made any request to activate these services on my number ever. so kindly refund the amount deducted from my amount as early as possible, to avoid any legal action and further don't active any such useless service on my number.
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Mar 11, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2017
Idea Cellular Customer Care's response Hi,
We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Regards,
Maroof
Verified Support
Feb 03, 2017
Idea Cellular Customer Care's response Hi,
We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Tudor
Verified Support
Feb 07, 2017
Idea Cellular Customer Care's response Hi,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
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