[Resolved] Idea Cellular — selling of wrong plan by the DSA which is located at vidya vihar
M
Meoow
Address:
Mumbai City, Maharashtra
My gotta call by the DSA they explained me the plan of 399 n after that they told me I will be charged 400 which will be refunded back to me i refused so the lady ( Laxmi) told me to pay 250 I refused coz the galleries neva charges for new connections and for portability so she said k i will sesend executive i recieved my Sim and the next day they are calling me and asking me for the money and when I refused they gave me a fake verification call from [protected] stating this call is from verification department fromance santacruz I checked the number and it was registered on the name of dinesh I really dont appreciate such calls by the DSA who are giving wrong infinformation and selling wrong plans like i was aware abt 399 and when one lady called me for verification the plan was 299 they dnt even have manners to talk to the customers like wise by using companise name they scamming people.
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Aug 14, 2020
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
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We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular