[Resolved] Idea Cellular — Sending unnecessary bill.

gchandan

from Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	www.ideacellular.com

Dear sir
i am idea postpaid user from last two year -[protected], i never pay bill more than 1000 according to the plan .i too started using other number to reduce bill (jio phone).
now only for this month company send 8000 bill for one month without any uses and stop my outgoing 5 days before.
now call center blaming me different uses that i never use .i use wi fi and jio sim for calling, browsing and massaging .
this company imposing unnecessary bill that i never going to pay .

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Dec 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Maroof

Verified Support

Nov 25, 2016

Idea Cellular Customer Care's response Hi,

We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date and time to contact you and have your issue resolved.

Regards,
Esther

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Comments

Arun Bhandgar

from Mumbai, Maharashtra

MMS from[protected] waits for you at http://www.ideacellular.com/webmms Username is 91 & your Mobile No & Password is 3t2ay Message expiry is 3 days but this message is not open plz help me

Idea Cellular Customer Care's response, Nov 27, 2016

Verified Support

Hi Arun,

We regret the unpleasant experience. Kindly share your Idea mobile number and alternate contact details, so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Paras