[Resolved] Idea Cellular — server unreachable - network issue

Vijay Kumar Madiri

Address:

Banjara Hills, Hyderabad, 500004

For the past 10-12 days, i have issue in making / receiving calls. When we make a call, its showing "server unreachable" and for an incoming call "call disconnects immediately and shows as a missed call/call disconnects after few seconds of speaking". While this whole time, internet data is working absolutely fine. This issue is specifically happening in 2 locations adn whenever i am out f these areas, network works fine again.

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Mar 14, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

Idea Cellular Customer Care's response Dear Customer,

We established the call to you on your provided contact number, but the same was disconnected. However, to help you better in issue regarding network, we need to establish the call to you. Hence, we request you to provide us your convenient time to connect with you and we'll be happy to assist. Also, you can contact with us on 12345 or 198 for any further assistance.

Regards,
Prajakta