[Resolved] Idea Cellular — service, charges, not returning money

abhishek.jadhav

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411023

Hi,

I have raised couple of complaint to idea but no resolution given to me and complaints are closed without my feedback. I have been promissed to get 4g data services but i am not getting 3g services as well.

I wish to quit the number or wish to have resolution to my problem.

Currently, they are not returning money on pro data basis as well as not resolving my issue. For its its now waste of money for 3 months for 4 numbers i have.

If idea can't provide me services as they promised they should return the money.

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Mar 16, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. As per our record, the complaint has been raised and the resolution has been communicated to you that we are constantly trying to optimize the sites in nearby area to ensure better coverage and when the site is planned you will be duly informed.

Regards,
Lavina

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Comments

abhishek.jadhav

from Pune, Maharashtra

Lavina,

Resolution means solving issue. You didnt solve the issue. You stated like we will improve network. This means till that time i have to bare in convenience and you guys didnt return money for not provident services you promises for.
Right?