[Resolved] Idea Cellular — Service stopped

Sreeja Jayaraj

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I am jayaraj from bangalore i have been using idea no for past 1 month. My no is [protected]. Idea is activating unwanted schemes on my no without my confirmation. And every time my balance gets deducted (Daily 5rs). And i got bill more than 1000, after communication from customer care ([protected]) told 700 (Half) you pay now, we paid 700 (Ref no:[protected] still they not activated my phone. Idea customer care has wasted one week with no solution. They talked too much rudely

Was this information helpful?

No (0)

Yes (0)

Dec 13, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

Idea Cellular Customer Care's response Hi,

We deeply regret the inconvenience. We have noted your concern. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Riya

Verified Support

Nov 09, 2016

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate on 9th November 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Riya
"

Verified Support

Nov 12, 2016

Idea Cellular Customer Care's response Hi,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh