[Resolved]  Idea Cellular Services — Threatening calls received

Address:Thane, Maharashtra, 421201

Hi, this is rohil bhat. My mob no is [protected]. I have used idea postpaid connection and my number is already closed. I have raised complaint against the bill 2 months ago because though my number has already been closed on december 15, these people are raising bills every month. The number has been closed and not a single kb is used. Till date this issue not resolved and suddenly today i got call from ‎[protected] priya agarwal she said that they are from delhi court and i have dues of some ipms pvt ltd and some advocate mr ashokumar will handle my case and she had given me contact no of him that is [protected]. When i tried searching this number on internet i came across a similar compliant raised and i came to know that these calls are related to idea cellular

I request you humbly to look into this matter and close this issue.
Was this information helpful?
No (0)
Yes (0)
Aug 26, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2016
Idea Cellular Customer Care's response
Dear Sir,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Jun 21, 2016
Idea Cellular Customer Care's response
Dear Customer,

As per your telecon with our customer service associate on 19th June 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

Comments

This is a copy of compliant mail. I have forwarded this to customer care again.

[protected] Forwarded message[protected]
From:
Date: Tue, Apr 26, 2016 at 10:46 AM
Subject: Complaint for DND
To: [protected]@gmail.com


The Customer details of the Complaint raised are mentioned below :

Circle : Mumbai
Subject : Complaint for DND
Mobile Number : [protected]
UCC Date : 04/29/2016
Email ID : [protected]@gmail.com
Sender Id : [protected]
Complaint Description: My idea no. is already closed and no usage from Dec 15. Still Sent me bill of Rs.1678.93
Alternate contact no : [protected]


This is a auto generated email. Please DO NOT reply.For any queries please contact to customer care.


********************************************
An idea can change your life.

************** LEGAL DISCLAIMER ************
This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information