[Resolved]  Idea Cellular — Sim activation problem

Address:

Hyderabad, Andhra Pradesh, 500072

Some idea marketing people asking to change prepaid to post paid change. So i was give my details over mail. They are not taking any application signatures. Afters 3 days my prepaid sim service was stopped & i complaint to customer care about this, but they are not resolve. After three days that marketing person came & gave new sim. When i was call for new sim activations he is telling wrong plan details. So i informed in that call to stop sim activation. But he is activated & they are given wrong post paid plan. I realized about idea service & i decided to stop post paid connection. So i sent three times complete mail to customer care. Bit they are not resolved this issue. They are continue with wrong plan & given rs700 bill. I was not paid, so they are stoping service. I was not received even bill copies also. I don't understand rules about activation calls. Idea have any special rules to sim action, because i informed to sim action in activation call. Finally i need idea prepaid service for my sim & explanation about sim activation & wrong plan issue &service delay cause.