[Resolved]  Idea Cellular — sim activation tele - verification

I ported my number from jio to idea. After seven days i received a message from idea stating that my number is active and now i should call 59059 for tele verification. However, whenever i call 59059 from that new sim my call gets disconnected. I have called the idea customer care, sent many e mails, visited the idea store; without any respite! It has been more that 48 hours now and my number is still not working and i don't know what to do!
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Jan 4, 2019
Complaint marked as Resolved 
It took time but Idea Cellular has resolved my complaint ! My SIM is now working !
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused and delay in response for your concern. As per our record your mentioned number has been activated successfully on 03/01/2019. For any further assistance, kindly contact us on 198 or 12345.

Regards,
Lakshmi
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