[Resolved]  Idea Cellular — sim card deactivated because of port out fail from maharashtra to karnataka

I requested for port out from maharashtra to karnataka circle for number [protected]
I received mail from idea that port out has been successfully completed.
Network of my mh sim card has been deactivated from 30th jan 10 pm.

When i inserted new karnataka sim card, still my network has been deactivated.

I went to idea store, they also don't know the issue.
Idea store no 92/3 shop,
Outer ring road, marathalli bengaluru,
Karnataka 560037.

Please help me into this issue asap as i don't have any alternate number.

Idea store and customer care both are not aware of this.
Customer care told me that documents are invalid, but i submitted documents twice to same store.

Nikhil fultankar
[protected] (Relatives number, call only i[censored]rgent)