[Resolved] Idea Cellular — sim card deactivated because of port out fail from maharashtra to karnataka

 
1 Review
India
 Nikhilf on Jan 31, 2020
I requested for port out from maharashtra to karnataka circle for number [protected]
I received mail from idea that port out has been successfully completed.
Network of my mh sim card has been deactivated from 30th jan 10 pm.

When i inserted new karnataka sim card, still my network has been deactivated.

I went to idea store, they also don't know the issue.
Idea store no 92/3 shop,
Outer ring road, marathalli bengaluru,
Karnataka 560037.

Please help me into this issue asap as i don't have any alternate number.

Idea store and customer care both are not aware of this.
Customer care told me that documents are invalid, but i submitted documents twice to same store.

Nikhil fultankar
[protected] (Relatives number, call only i[censored]rgent)
Complaint marked as Resolved Mar 6, 2020

Complaint Status


[Feb 02, 2020] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Feb 03, 2020
Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta
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    Idea Cellular - sim card deactivated because of port out fail from maharashtra to karnataka