[Resolved] Idea Cellular — SIM card is not working in roaming | |||||
My mobile number is [protected]. this number i am using since 7-8 yrs. But wherever i going outside andhra pradesh Phone dose not work. Multiple time complain to idea customer care. always suggest generic suggestion like restart phone, manual select network, a\change the phone . even though i have changed SIM card also last week. but still it is not working in roaming. Need to take very seriously. My alternate mobile number is [protected] Was this information helpful? | |||||
Aug 30, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 15, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 17, 2016 Idea Cellular Customer Care's response Dear Customer, We wish to affirm that your concern has been acknowledged and a complaint for roaming has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 19, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 18th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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