Idea Cellular — Sim card not getting coverage

Ankur Tom

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

I am using idea post paid connection, My sim card was broken due to some reason. so I get a new sim from idea shop (same number ). That executive ensure me that sim card will start working from this morning onwards. But still not getting coverage as I have to make some urgent calls. I tried to talk to customer care from alternative number but they are not giving me solution.

duplicate sim get from idea shop: [protected]
Name : Ankur Tomar

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the coverage trouble that you are facing. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular