Idea Cellular — sim card replacement charge | |||
Dear Sir/mam, I am using a mobile number which is [protected], which belongs to idea cellular company ltd. From last some day my sim card is not working. When i gone to idea outlet ( jeet communication, ara, bhojpur, bihar-802301), He demand 200/- Rs. for replacement of my sim card without providing me any receipt or retail invoice. when i ask about charge and invoice he replied that i will not provide any receipt and i have no bar about charge. please provide me proper solution to me my other no. is [protected], and email id is [protected]@yahoo.com Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 21st May 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 21st May 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 22nd May 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 22nd May 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular