[Resolved] Idea Cellular — sim card still not working

Abhijeet9577

from Ahmedabad, Gujarat

Address:	Pune, Maharashtra, 411043
Website:	idea cellular

On 06/12/17 i put up an request for migrating postpaid to prepaid in idea gallery, sim card was issued on same day. I was been told my sim card will get activated with in 3 days but still 5 days over there is no service on my sim card. I called to customer care they told me to visit idea gallery, i visited in idea gallery they told me the server is down. All my important calls & messages are missing, what should i do?
Regards,
Abhijeet
[protected]

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Jan 21, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconvenience caused, but as checked your number is already activated on 12/12/2017. If you are not getting the network bars, we request you to remove your SIM once and ans reinsert again.
Please keep your network mode in LTE/4G to get the network bars.
Rgds,
Saransh