[Resolved] Idea Cellular — sim is not working

prachi_bansal

from Bengaluru, Karnataka

Address:

Indore, Madhya Pradesh, 452011

Am really disappointed by the service provided by idea. My father went to convert his 3g sim to 4g sim few days back in the idea store near palasia idea thana indore. The old sim is no longer working and the new one is not yet started. Its been more than a 9 days that the number is not working. The person at the store are not responding properly, he is not capable to solve the technical problem being faced. This is really vary disappointing. The number is [protected]. Please get this sorted soon. This is really frustrating when your phone is not working, he is missing important calls.

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Nov 28, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2017

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience. Please share your alternate contact number. We shall get back to you at the earliest.

Regards,
Lakshmi.