[Resolved]  Idea Cellular — sim not activated after port (prepaid)

Hi idea,
I have bought new idea sim [[protected]] on 16 nov 2017 and on 21 nov 2017 i got sms on my alternate number to activate sim by calling 59059. From that time i am trying 59059 but it is not connecting.

I got sms on my number to call 59059 and get your connection activated but 59059 is not connecting. Pls provide any other number or activate services of my new idea number [[protected]].

My alternate number is [[protected]].

Resolve this issue asap.

Thanks.
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Nov 22, 2017
Complaint marked as Resolved 
Great response, activated within minutes.
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apology for the trouble caused. As checked, the given idea number is active now. Kindly get back to us for further assistance.

Regards,
Neha
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