[Resolved] Idea Cellular — sim reactivation

VivekShah_1234

Address:

Mumbai City, Maharashtra, 400081

My sim got deactivated as the same was not used for sometime. As i am not currently in india my wife did go to the idea store trying to get it activated along with an authority letter however idea store plainly refused to reactivate my number without my presence. My experience with idea over last couple of years has been terrible. I have this number setup on many other accounts and need the number to be activated urgently

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Feb 4, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. As per our records the given number is inactive due to non usage. Kindly share us your alternate contact number along with the customer care executive name and complete Idea store address where you've visited to assist you further.

Regards,
Lakshmi

Jan 06, 2019

Updated by VivekShah_1234 The idea store is in Mulund East, Mumbai, there is only one there. Extremely unprofessional. On this complaint, it's too late as I am no more interested in dealing with idea, too much pain