[Resolved] Idea Cellular — simcard registration failed.

mohammed.niyaz

Address:

676519

I am an nri, i have an idea simcard and have been using it roaming since august 2018 for incoming messages/bank transactions.

Last i checked, feb-march, the sim was working on roaming. The phone i was using it ran out of battery, so i charged it and turned it on and the sim card registration always fails..

Last 2 days the sim card is not registering on any network.

I do hope my simcard has not been de activated..

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May 25, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Idea Cellular Customer Care's response Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Lakshmi

Apr 25, 2019

Updated by mohammed.niyaz i am out of the country.. my idea sim card doesnt register with the network (de activated) and my number is being used by another person.. how did you try to reach me ? this is my mail id if you want to contact me.. [protected]@yahoo.com