[Resolved] Idea Cellular — Simply taking away my balance without any offer

rkdreams

from Bengaluru, Karnataka

Address:	Kannur, Kerala, 670631
Website:	www.consumercomplaints.in/new_complaint

Idea simply taken away my balance without any offer.But they are telling that they activated a value added service.But I didn't get any information about it and any information about the deduction of rupees 285 in my number [protected].And they are not refunding too.What should I do?

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Aug 27, 2016

Complaint marked as Resolved

Verified Support

Jul 16, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jul 16, 2016

Idea Cellular Customer Care's response Dear Customer,

We tried calling you on your given numbers however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular