[Resolved] Idea Cellular — Simultaneous registration of two consumers the same number | |||
Dear, This is regarding my prepaid connection [protected]. I have been using this number since 2005 and never had any issues. But for last one month, my incoming calls get transferred to another person named Manish, CP Newdelhi. He says he recently got this number on his id and the number is mine only ie. [protected]. When i contacted customer care they told the number is registered only on my name but the other person gets the same response from customer care. I am utterly irritated with this issue and shocked to note how a responsible service provider like Idea can do this. I am utterly dissatisfied with the assistance i have received so far. Kindly clarify this issue ASAP Regards, Mohammad Faraz Naim [protected]/ [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and your complaint for call connectivity has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular