[Resolved] Idea Cellular — slow internet speed and not 4g coverage here | |||
My name is aashiq khan Add. Village katkut tehshil barwaha dist. Khargone pin 451115 state m. P. Mobile no. [protected] Alternate no. [protected] I m live in village here only 3g coverage not 4g coverage here. I m geting very poor internet speed in 3g. Geting speed like 1g and 2g not geting 3g speed. Getting 3g speed in night after 12:00am.in a day very poor speed. I m facing this problem above 6 month i m doing many calls of customer care but nothing happened now. 25km to 26km area its a big village but here only idea 3g coverage and nearest village barjhar (Nayapura) above 12km idea 4g coverage there but why idea 4g coverage not here. Where jio 4g is also the idea 4g. Here not jio 4g coverage so also idea 4g not here. But why idea cellular do that. I m recentaly doing complaint about slow internet speed and idea 4g coverage. My complaint was closed but issue not solved. I m not satisfied idea cellular service. Was this information helpful? | |||
Aug 20, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, complaint has been raised for your network & data service concern and the resolution has been communicated to you that we are trying our best to enhance the network coverage in your region. Also, we would appreciate if you could bear with us while we strengthen the network and improve our services. Regards, Neha | |||
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