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Idea Cellular

[Resolved]  Idea Cellular — SMS MT CHARGED ON MY EVERY BILL

Address:Thiruvananthapuram, Kerala

Hi I am post paid kerala customer my mobile no is [protected] last 2 months bill they charged SMS MT as 450 on SEP bill and 250 on OCT bill, i send so many mails to [protected]@ideaadityabirla.com but they did not reply for my mails, so i did not PAID 2 months bill because of this reason, now my number is cut off by idea i am a regular user of idea now i lost my number due to this SMS MT reason, I complaint to IDEA office they say that this amount is shows as SMS MT amount I did not use any SMS MT functionality in my phone, now I lost my mobile no
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jan 07, 2015
Updated by Prashob Anto This is my new number [protected] you can contact this number for this complaint (
Hi I am post paid kerala customer my mobile no is [protected] last 2 months bill they charged SMS MT as 450 on SEP bill and 250 on OCT bill, i send so many mails to [protected]@ideaadityabirla.com but they did not reply for my mails, so i did not PAID 2 months bill because of this reason, now my number is cut off by idea i am a regular user of idea now i lost my number due to this SMS MT reason, I complaint to IDEA office they say that this amount is shows as SMS MT amount I did not use any SMS MT functionality in my phone, now I lost my mobile no
)
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
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Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details.

Thanks & Regards,
Customer Care, Idea Cellular
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