[Resolved] Idea Cellular — sms/text messaging

manzoorahmad

from Srinagar, Jammu and Kashmir

Address:

Kadder Kulgam, Kulgam, Jammu and Kashmir, 192232

Not receiving sms text messages from my friends and other senders, but they are successfully able to send the message to my idea number [protected], and they are receiving the delivery reports too. But i am not receiving them. It is the technical fault of the telecom company providing the services to me. I contacted with idea customer care but not resolved. I am missing important messages from the senders to me. I want this fault from service provider should get resolved as soon as possible.

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May 23, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our record, we would like to inform you that your concern has been raised under complaint no:[protected], which is expected to be closed by 23/04/2019. Your patience & cooperation while we work on this, is much appreciated.

Regards,
Prajakta