Idea Cellular — stealing the balance in the name falsely activated services

Address:

Pune, Maharashtra, 411041

I have never activated the the services like rainbow and fashinz on my number. However i got the message saying 100 rs and 5 rs have been deducted from my account against these services.
I called their customer care and asked the explanation the first guy told me that i have activated these packs through some website which in reality i haven't. So i asked him for the proofs i. E. Which ip address i used, he simply hung up the phone. The i called again and this time the other guy told me i have activated these services by clicking yes to some message on my mobile. (See how are these liars) so i asked him to transfer my call to the senior for which he took whopping around 20 min and i had to cut the call. I am not going to be poor if someone steals 100 rs from me but i want to expose the filthy company like idea and the malpractices they follow to steal the money from customers.