[Resolved] Idea Cellular — stop facility irrespective of making payment

 
1 Review
40 ROYAL RESIDENCY, PIPLIYAHANA, INDORE, Indore, Madhya Pradesh, India
 damini talreja on Mar 23, 2019
We paid our bills before due date period from 20/1/19 to 19/2/19 of which the due date was 7/3/2019 and we paid it on 1/3/2019, the payment detail is : chq no: 181265 dated 01/3/2019 amounting rs. 11822.12/- which was cleared on 07/3/2019 as per our bank statement. So even after that our services are stopped for those numbers which i paid in that cheque. And it was not for the first time, we have faced this problem from last three months. Various times i put a mail to idea for this but did not get any appropriate solution for this.
Here i attached the bank statement to show clearance of this cheque.

stop facility irrespective of making payment
Complaint marked as Resolved Apr 25, 2019

Complaint Status


[Mar 24, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Mar 25, 2019
Dear Customer,

As per our recent communication, we've raised your concern under ref. no.C[protected] which is expected to be closed by 30/Mar/2019. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi
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    Idea Cellular - stop facility irrespective of making payment