[Resolved] Idea Cellular — Stop my idea postpaid to prepaid conversion. | |||||
Without any reason idea customer care stopping my postpaid to prepaid conversion. i am not say to customer care to stop my postpaid to prepaid conversion.customer care now say you say to stop my prepaid conversion. When they call me for verification I give actual reason, why i am converting postpaid to prepaid. but i am not say this thing. idea customer care executive enter wrong information. for this idea no [protected]. (maharashtra & goa circle)this incident happen on after 10 may 2016. Was this information helpful? | |||||
Aug 28, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 14, 2016 Idea Cellular Customer Care's response Dear Customer, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Thanks & Regards, Customer Care, Idea Cellular Verified Support May 16, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular