Sir, I have prepaid number [protected] in tamilnadu circle. I am continually receiving flash messages which are chargeable. It is quite annoying to receive these flash messages. Sometimes money is also deducted by unknowingly pressing the ok button. So I request you to take necessary actions to stop these flash messages as soon as possible. If actions are not taken, I have no other choice but to change my network provider.
Was this information helpful?
No (0)
Yes (0)
Aug 26, 2016
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2016
Idea Cellular Customer Care's response Dear Customer,
We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular
Verified Support
Jun 07, 2016
Idea Cellular Customer Care's response Dear Customer,
As per your telecon with our customer service associate on 07th June 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment