[Resolved]  Idea Cellular — Strange rules from idea network

Address:	516001
Website:	consumer complaint forum

Respected sir/madam, Iam srinivas with mobile number [protected], had 3g data balance of 7.79Mb and 4g balance 1048Mb with an expiry date 20/01/2016 Today I recharged the above number with 253Rs an shocked to see only 1048 Mb 4g instead of 2096Mb data and other interesting thing is I got added my 3g previous data of 7.79Mb with 2096Mb of 3g data When I was known from customer care that if anyone recharged with the same pack that he had already recharged previously, he can expect only the recharged amount for the current one and previous balance like bribery for the next recharge comes into idea account or eaten by idea This is the only disgusting network in India that is forcely taking out previous balance from customer hands. what the hell are u thinking of customers a? If so make changes in the following also ** for example if any customer in his idea mobile account has 1000/- main balance and further if he recharged with 10/- top up clear his 1000/- balance, let him/her find his/her main balance 7.73/- instead of making 1007.73/- balance. Then u can't even find the meanings for the words u hear from them, and finally u won't find even a single customer in idea network. Think practical in the view of a common man.dont do such brainless and worst acts and u will surely pay for that Do what ever u want I need my 4g balance to be 2096Mb.solve this issue not only for me for all o[censored]r customers and not to lose the valuable customers like me Thanking you.