[Resolved] Idea Cellular — subject

Tanishq kamble

from Pune, Maharashtra

Address:

Pune, Maharashtra

I ve recharged my sim with 179 rupees pack but my net is not working so i visited the universe communication the idea centre near my mobile world aundh. They didn't solve my problem. The workers were illiterate. When i showed my message that recharge is successful, so he read and was telling anything that this recharge is of 28 days with only 1gb. But in the message it was written that 1gb per day. The worker couldn't understand the sign of per also. Very bad store.

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May 3, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Mar 19, 2018

Updated by Tanishq kamble solve my problem as fast as possible

Verified Support

Mar 20, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our communication, we've raised a complaint for the data service concern under reference number[protected] and you shall hear on the same by 24/03/2018.

Regards,
Lavina

Verified Support

Apr 01, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent conversation it has been seen in the system that you are able to utilise the data services properly as per usage for the mentioned number. For further assistance, kindly contact us at 198 or 12345.

Regards,
Neha