| Address: | Bangalore, Karnataka, 560068 |
Recently I got a bill of around Rs 5000 for my Rs.199 plan (Account number:[protected]. The bill says, it is prorated overage charges. I did some research on this policy. I had changed the plan. I had a 1gb booster pack with some data still left. This policy changes it to daily usage and charges it. This is completely illogical. Did i consume Rs:5000 worth resource of idea infrastructure? Also they increased my credit limit without my approval to increase their earning with such surprise bills. Looking at so many complaints against idea with respect to their ridiculous policy of data pro-rate, It looks there are many victims of this suspicious policy. It looks there are many victims of this money hungry company. We should not tolerate anyone cheating citizens of India so openly.
@idea, scrap this policy immediately and refund all the money that company has made using this ill-intentioned policy of prorated overage charges.
I have already ported to new number, but If idea does not stop cheating Indians like this, then friends lets plan a big protest which includes legal, media, and physical protest against this company. If we join together and protest then no one will dare to cheat our people like this so openly.
Request all to sign this petition: http://www.ipetitions.com/petition/idea-cellular-stop-cheating-customers-with-hi...⇄
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Also, want resolution from the company why my credit limit was increased without my approval. I never raised a request to increase my credit limit. This has been accepted by idea customer care agent Ashwini as per reference code:C1-[protected].
What is the use of having credit limit if company can increase it without customer's approval?
Regards,
Raj
As per your telecon with our customer service associate, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Regards,
Esther