[Resolved]  Idea Cellular — test

Hi,

I ported my sim from airtel network to the idea network on january 20, 2019. After seven days i received a message on my number as well as my alternate number that my sim will be activated on 20 jan 2019 within four hours of insertion. All i have to do is call 59059 and dial an otp provided at my alternate number.

I inserted the sim the very next day and tried calling 59059 but the call is ending continuously. It's been more than 24 hours, the sim has not been activated. I tried recharging my number with an idea recharge. But it says it is still connected with the airtel network. Then again i have no network in my airtel sim.

Now i am stuck with no connectivity.

Kindly resolve the issue and make my network work.
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Feb 22, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we have informed you that mobile number portability takes maximum 7 working days. Also, as infromed kindly dial 59059 for the tele-verification of your account once you get the network on your mentioned number.

Regards,
Leena
Complaint comments 

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Give call details of this month
Idea Cellular Customer Care's response, Jan 21, 2019
Verified Support
Dear Customer,

We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi
KeshavSinghChauhan's reply, Feb 18, 2019
GIVE CALL DETAILS OF 7869006294 NO.

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