[Resolved] Idea Cellular — the duplicate sim is not activated

Kaushal Vandy

from Roorkee, Uttarakhand

Address:

Haridwar, Uttarakhand, 247667

My idea number ([protected]) stopped working so as per customer care advice I got duplicate sim issued. i deposited voters ID as proof.The store person filled the necessary form and said to wait for 2-3 hours as according to her, after 2.5 hours, the sim will be activated but after even 6 hours there is no service. Kindly help to resolve the issue

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Nov 11, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Idea Cellular Customer Care's response Dear Customer,

As checked, your number is active. Let us know if we can help with anything else.

Regards,
Richard.