[Resolved] Idea Cellular — theft money

akshayrohi

from Delhi, Delhi

Address:

Patna, Bihar, 800023

They have deducted 3 rupees from my account without any reason, when i called to their customer care they said you have dialed some number, i said i have not dialed any number, again they said it may happen due to some technical problem, but they did not refund my money. I was not expected this from a company like this. I want my money back and it should not be happen again.
Mob no: [protected] (Idea)

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Mar 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2018

Idea Cellular Customer Care's response Dear Customer,
As per our record, we regret to inform you that, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send and SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198.
Regards,
Lakshmi