[Resolved] Idea Cellular — This complaint is regarding the Idea network problem in my village

Bhardwaj Ankur

from Delhi, Delhi

Address:	202390
Website:	www.ideacellular.com

Dear Sir/Mam,

Greetings!

This complaint is regarding the Idea network problem.

I want to bring your kind notice that my village (Parli) is located near by Anupshahr Tehsil district Bulandshahr, Uttar Paradesh. we face alot issues in network connectivity in all network. Village people (approximate - 1000 people) are using mobile in my village but all facing network problem and call drop problem since last 5 years also want to inform that near by villagers are also facing same problem from long time.

I request to look into the problem.

Hope i will get the positive response from your end.

I am raising my voice because these days we want to contribute in make in India & Digital India as well.

Thanks,
Adv P K Sharma,
[protected]

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May 15, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Idea Cellular Customer Care's response Hi,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Regards,
Esther

Verified Support

Jan 06, 2017

Idea Cellular Customer Care's response Hi Ankur,

As per your telecom with our customer service associate on 6th January 2017 we wish to affirm that your concern has been acknowledged and complaint for coverage has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhi

Verified Support

Jan 14, 2017

Idea Cellular Customer Care's response Hi Ankur,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof

Jan 14, 2017

Updated by Bhardwaj Ankur Hi Idea Team,

Greetings!

I got the call from your side and did not get any solution on network problem.

Your team suggested me that i should change my mobile network to some other network if I am not getting network.

He said that this is the best possible network from Idea side.

I asked that you can increase your signal strength and tower as well for better network, he replied that it is not possible.

Can you please help in this regard.

Thanks,