Hi, i am seshasai, i took 3 post paid connections from idea. Myself i am not satisfied with the services provided and i ported out from idea to another mobile network. But i still continued to use the number +91 [protected] which is under plan 199/ month. I have been charged over amount on the number and i requested the details of the charges but i didn't receive them. Unfortunately, i crossed the due date and the charges imposed for the late payment are insane. I wrote an email to the customer care requesting to settle the pending on 14th of aug 2017, it is been two weeks and i didn't get any reply or response from idea.
Since a week i and my family members receiving a threatening call from +91 [protected], they claim that they are calling from delhi high court and say "a case has been filed against you".
They are disturbing my family and using a very abusive language over the phone. I am really fed up if you can able to look into this issue and help me resolve this.
The amount is not big for me, but i want to know why i am paying around rs. 1100/- for two months for bill plan of rs. 199/-
Seshasai m
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