[Resolved] Idea Cellular — threatening me for non payment bill

Manjula baskar

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

The idea customer service is hell pathetic. They have charged heck amount suddenly for the postpaid bill 299, they charged 2700 plus.in spite of calling them several hundred times to deduct the bill amount they never did. Now they are threatening my friends and family. This isnt fair anymore. If they are ready to reduce the correct billing amount i'm ready to pay it.

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Nov 20, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta