[Resolved]  Idea Cellular — Total benefit not given by idea

Address:Allahabad, Uttar Pradesh, 211002
Website:ideacellular.com

Respected sir in this network some offers given to customer but they are not giving full benefits of all time and customers complain is also not taken by site care for example
the company give a offer like recharge with 147 and get 2GB 3G data for 28 days and Rs 100 TT but when i done this the amount and data not given by idea so please solve [protected]
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Jan 28, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Dec 26, 2016
Updated by Ghanshyam Babu
solve my problem
Verified Support
Dec 27, 2016
Idea Cellular Customer Care's response
Hi,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Riya
Verified Support
Dec 28, 2016
Idea Cellular Customer Care's response
Hi Ghanshyam,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Suhas
Complaint comments 

Comments

This company deducted 70 rs, from my account for laat month showing of stupid reasons, you can see how they are activated their vas services when we browsing something look at astrology service in image if you touch that unknowingly they will show the reason will deduct money . Very Bad and I am suffering with this idea service
Thank you

Idea Cellular Customer Care's response, Dec 28, 2016
Verified Support
Hi,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Esther

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