[Resolved]  Idea Cellular — totally unprofessional.

Address:

400063

Idea cellular (Aditya birla group) is out there now to levy charges using unethical means and least bothered about clients loyalty. I think since they have lost out to jio due to their customer friendly packs, they are using all kinds o[censored]nethical means. (Cheating on clients) that too who have been associated since past several years with multiple nos. Last month i was billed 800 rs stating i have used internet. After much deliberation they said the data pack was on hence i was charged whereas i never opted for the data plan. Post which they said they shall give 300 rs discount and i have to pay balance which i relentlessly agreed as i did not wish to drag on. However they betrayed the confidence shown on them by adding that discounted amount in this months bill stating this was this months usage, whereas their manager had told that he has immediately discontinued the data service on my escalation.
It is a real blot in the name of aditya birla. I shall disconnect all my number from idea and also ask my organisation which has corporate connection of idea to move to other service provider.
Aditya birla is worst.