[Resolved]  Idea Cellular — tried to send port message to 1900 several times but failed. sms to other numbers are delivering.

Address:#23-2-26, ff3, Kanakadurga nilayama S.N. Puram, near maruthi vyamasala, Krishna, Andhra Pradesh, 520011

I want to port idea number because of coverage problem. So i tried to port my mobile number [protected]. So i send sent sms to 1900 as port [protected] but failed to deliver. But to other numbers i am able to send messages. Only sending messages to that number blocked. I am in unlimited plan in idea.
Only to 1900 only i am unable to send port message. Maybe they blocked to send messages to that number.
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Mar 8, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2020
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, you don't have enough balance in your account. To make things right for you, please maintain some minimum balance in your account. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta
Complaint comments 

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I lost my phone today so i am requiting to you please block my phone no.
Idea Cellular Customer Care's response, Feb 9, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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