Idea Cellular — unable port my number

komma rajesh

Address:

500090

Hello,
I am user of idea service in maharashtra circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and visit to store many times, no resolution.

During the same time, i was able to get upc code for my another number, i was able to port out.

I have already being struggling with bad service by idea on quality of network availability and also addressing customer request.

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Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2020

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

Jan 06, 2020

Updated by komma rajesh [protected]

Jan 07, 2020

Updated by komma rajesh Any updates?

Jan 09, 2020

Updated by komma rajesh It's been 5 days i am trying to PORT my number. Still issue did not resolve. If i am calling customer care they are saying me to wait for 4 hrs for every time Iam calling them