[Resolved] Idea Cellular — unable to get upc from idea cellular service

ShivaniCh

Address:

11060

I have tried several times to get the upc for my idea number as i want to port this because of poor signals.
I have visited the store and lodged a complaint with the customer care but unable to resolve my problem
Kindly help as i cannot pay the phone bill even when i’m not using it
I even tried my best to get it converted to pre paid connection but idea people are of no use.. Customer service ask us to visit the store and store will ask us to put the request to customer service. Written mails too but no use..
I’m stuck
Kindly help

Was this information helpful?

No (0)

Yes (0)

Apr 12, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2020

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta